Privacy Policy of VITRO App

Last modified: June 28, 2021

About Us
Shenzhen JWEI Electronics Co.,Ltd. (“JWEI” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

The types of information we collect about you when you download, install, register with, access, or use the VITRO Application (“VITRO APP” or “the APP”), including all associated features and functionalities, websites, and user interfaces as well as all content and software applications associated with our services (“the Service”).

Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Your rights and how to contact us.

This Privacy Policy applies only to the use and collection of data collected by the VITRO APP including versions accessed via websites and mobile devices. This policy DOES NOT apply to any other information we collect offline or on any other JWEI apps or websites, including websites you may access through this APP, or information you provide to or is collected by any third party.

Our other websites and apps as well as those of third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this PRIVACY policy carefully to understand our policies and practices regarding your information and how we will treat it. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, DO NOT DOWNLOAD, REGISTER WITH, OR USE THIS aPP. BY DOWNLOADING, REGISTERING WITH, OR USING THIS APP, YOU AGREE TO THIS PRIVACY POLICY.

This policy may change from time to time. Your continued use of the APP after we revise this policy means you accept those changes, so please check the policy periodically for updates.

You can tell us not to contact you at any point by e-mailing [email protected].

Individuals under the Age of 21
The APP is not intended for individuals under 21 years of age, and we do not knowingly collect personal information from persons under 21. If we learn we have collected or received personal information from an individual under the age of 21, we will delete that information. If you believe we might have any information from or about an individual under 21, please contact us by emailing [email protected]

Information We Collect and How We Collect It
We collect information from and about users of our APP:
Directly from you when you provide it to us.
Automatically when you use the APP.
Additionally, when we receive error-reporting information, which may include the device type and version, device identifiers, the time the error occurred, the feature being used, the state of the APP when the error occurred, and any communications or content provided at the time the error occurred.

Information You Provide to Us

When you download, register with, or use the APP, we may ask you to provide information:
By which you may be personally identified, such as your name, date of birth, postal address, email address, telephone number, any other identifier by which you may be contacted online or offline, and any information necessary for age verification provided by third-party services (“personal information”).
That is about you but does not identify you, such as e-liquid used, usage plan you set.

This information includes:

Information that you provide by filling out forms in the APP, including information provided at the time of registering to use the APP and providing e-liquid identification information.

Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.

Automatic Information Collection

When you download, access, and use the APP, it may use technology to automatically collect:

Usage Details. When you access and use the APP, we may automatically collect certain details of your access to and use of the APP, including traffic data, location data, logs, and other communication data and the resources you access and use on or through the APP.

Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.

Paired Device Information. We may collect information about any device which you pair via the APP, including device type and settings, usage frequency, and pairing data.

Stored Information and Files. The APP may also access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips.

Location Information. The APP collects real-time information about the location of your device.

If you do not want us to collect this information, email [email protected]. Note, however, that opting out of the APP’s collection of location information will disable its location-based features.

Third Party Information Collection

When you use the APP or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

Advertisers, ad networks, and ad servers.

Analytics companies.

Your mobile device manufacturer.

Your mobile service provider.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:

Provide you with the APP and its contents, and any information, products, or services that you request from us.

Fulfill any other purpose for which you provide it.

Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Identify visitors to the APP.

Promote our products and/or services.

Provide the products and/or services you request from us and communicate with you regarding the status of any of such products or services.

Carry out market research and analysis of any feedback you provide to us.

Send you periodic updates concerning company news, product or service information, and other information related to your usage of the APP.

The usage information we collect helps us to improve the APP and to deliver a better and more personalized experience by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize the APP according to your usage and interests.

Speed up your searches.

Recognize you when you use the APP.

We use location information we collect to provide you with device tracking features and to provide you with news, information, and offers that may be relevant to you.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email [email protected].

Disclosure of Your Information
We may disclose aggregated information about our users and information that does not identify any individual or device without restriction.

In addition, we may disclose personal information that we collect or you provide:
To subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of JWEI’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by JWEI about our APP users is among the assets transferred.

To fulfill the purpose for which you provide it.

For any other use by us when you provide the information.

With your consent.

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of JWEI, our customers, or others, including exchanging information with other companies and organizations for the purposes of fraud protection and credit card risk reduction.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We aim to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.

Tracking Technologies. You can set your browser to refuse all or some browser cookies as well as to alert you when cookies are being sent. If you choose to disable or refuse cookies or block the use of tracking technologies, some parts of the APP may be inaccessible or not function properly.

Location Information. You can choose whether or not to allow the APP to collect and use real-time information about your device’s location through the privacy settings of your device. If you block the use of location information, some parts of the APP may be inaccessible or not function properly.

Promotion by JWEI. If you do not want us to use your personal information to promote our own or third parties’ products or services, you can opt-out by emailing [email protected].

Targeted Advertising by JWEI. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing [email protected].

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

If allowed by applicable laws, you have the right to withdraw your consent at any time by emailing [email protected] when we process your personal information based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal information based on your consent before the withdrawal is made; nor does it affect any information processing based on another justification other than your consent.

Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the APP, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the APP. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to this Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page, post it on our homepage, and notify you by email to the email address specified in your account. .

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.

How to Contact Us
To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected].